Privacy policy

Last updated: December 29, 2025

J&Y Store (“we”, “us”, or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). J&Y Store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, or can reasonably be linked to you. Depending on how you interact with our Services, we may collect:

Contact information: name, billing address, shipping address, phone number, and email address
Payment information: credit/debit card details, billing details, payment confirmations (processed securely by Shopify and payment providers)
Account information: account credentials, preferences, and settings
Order information: items viewed, added to cart, purchased, returned, or exchanged
Customer support communications: messages, emails, or inquiries you send us
Device & usage information: IP address, browser type, device information, and interactions with our website

We do not knowingly collect personal information from children.

2. How We Collect Personal Information

We collect personal information:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies when you use our website
From Shopify and third-party service providers that help operate our store
From advertising and analytics partners, where permitted by law

3. How We Use Your Personal Information

We use your information to:

Process orders, payments, shipping, returns, and exchanges
Provide customer support and communicate with you
Improve our website, products, and customer experience
Send order updates and important service-related messages
Send promotional or marketing emails (you may unsubscribe at any time)
Detect fraud, prevent misuse, and protect our store

4. Sharing Your Personal Information

We may share your personal information with:

Shopify, to operate and support our online store
Payment processors, shipping carriers, and fulfillment partners
Marketing and analytics partners, where allowed by law
Legal authorities, when required to comply with laws or legal processes

We do not sell your personal information.

5. Shopify

Our store is hosted on Shopify Inc. Shopify collects and processes personal information to provide and improve its services. Your data may be transferred outside your country. For more details, visit:

https://privacy.shopify.com/en

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze performance, and support marketing. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Opt out of targeted advertising (where applicable)

To exercise your rights, contact us using the details below.

8. Data Security & Retention

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We retain personal information only as long as necessary to provide our Services and comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

J&Y Store

Email: jy.store.help@gmail.com

Address: 7688 Forest City Rd, Orlando, FL 32810, United States